Operations Shift Supervisor Job at Cainiao Group, Los Angeles, CA

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  • Cainiao Group
  • Los Angeles, CA

Job Description

Shift Supervisor

📍 Location: Los Angeles, CA,90040

🕒 Work Schedule: Rotating shifts (Day & Night)

• Day Shift: 3:00 PM – 12:00 AM

• Night Shift: 12:00 AM – 9:00 AM

Schedules may vary based on business needs. Flexibility to work both day and night shifts is required.

🎯 Position Overview

We are seeking a highly responsible and results-driven Shift Supervisor to oversee warehouse operations during assigned shifts. This role will be responsible for managing on-site activities and leading the shift team to ensure efficient, accurate, and safe execution of sorting, shipping, loading, and related processes.

🛠 Key Responsibilities

• Oversee all warehouse operations during the shift, including sorting, shipping, loading/unloading, and issue resolution

• Lead and supervise a shift team of 50-80 staff members, ensuring effective workforce allocation and smooth operations

• Coordinate and resolve operational challenges such as delays, equipment issues, or staffing shortages

• Enforce company safety policies and operating procedures to maintain a safe working environment

• Complete shift reports and ensure accurate handover between day and night teams

• Provide on-the-job training, coaching, and feedback to team members to enhance performance and skills

• Maintain workplace organization and cleanliness in line with 5S standards

• Support management in process improvement and efficiency initiatives

✅ Qualifications

• High school diploma or above; experience in logistics, warehousing, or production operations preferred

• Minimum 1 year of team leadership experience (e.g., shift lead, team leader, supervisor)

• Ability to work night shifts and thrive in a fast-paced, high-volume environment

• Strong communication, coordination, and problem-solving skills

• Responsible, resilient under pressure, and capable of independently managing a shift

• Proficiency in basic office software (Excel, forms, etc.) preferred

• Basic communication skills in English/Chinese/Spanish (depending on team composition)

Job Tags

Work at office, Shift work, Night shift, Rotating shift, Day shift,

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