We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...exceptional verbal and written communication skills.(Required)4 year college degree or equivalent technical study.(Highly desired) QA Tester with 4 plus years relevant experience in an agile testing environment; 3 years iOS mobile experience; exceptional written and...
...headquartered here in Miami. This role will report to the director of tax and assist with issues related to partnerships on a global level... ...for growth and great work/life balance Responsibilities: Prepare complicated tax returns Liaison with external CPA firm...
...Taggr Cincinnati, OH ~$250- $1,000Weekly ~ Part-time / Full-time / Work when you want Job Description Parking Enforcement Opportunity Flexible gig opportunity to boost your income. Get paid to search license plates in our parking lots from your...
...9:00 AM 6:00 PM Full-time | Competitive Salary | Benefits Included Were seeking a poised, personable, and proactive Receptionist to become the welcoming face of Forte 95 , our brand-new, high-end residential development in Hackensack, New Jersey. As the first...
...hands-on experience at the intersection of law, innovation, and technology with one of the worlds leading tech companies. As an IP Intern, you will: Work on real-world IP projects alongside Qualcomms experienced legal and engineering professionals Gain valuable...