Job Description

Job Title: ServiceNow SecOps Technical lead

Location: Erlanger, KY -Remote with Travel

FTE role

Job Description:

• We are seeking a highly skilled and experienced ServiceNow Senior Developer to join our team
• The ideal candidate will be responsible for designing developing and implementing ServiceNow solutions ensuring seamless integration with existing systems and workflows
• This role requires a deep understanding of ServiceNow best practices ongoing knowledge of the latest ServiceNow features and the ability to collaborate effectively with stakeholders

Key Responsibilities

• Design develop and implement ServiceNow solutions
• Collaborate with stakeholders to gather and analyze requirements
• Customize and configure ServiceNow applications and modules
• Ensure seamless integration with existing systems and workflows
• Troubleshoot and resolve technical issues on the ServiceNow platform
• Develop technical documentation and provide training to endusers
• Participate in Agile and SAFe ceremonies and produce deliverables associated with the goals to deliver value
• Configure and maintain data integrations between ServiceNow and other systems
• Perform system and integration testing with sample and live data monitor health usage and overall compliance of the application
• Prepare and execute ServiceNow Automated Test Framework ATF test cases and test scripts

Requirements

• Bachelors degree in a Technical or Business field
• Minimum of 7 years designing ServiceNow architecture data designs or overall solution architecture implementer on a mature installation
• Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features
• Experience developing test scripts and plans
• Experience working on an agile team
• LDAPActive Directory knowledge
• Minimum of 4 year handson experience developing maintaining and administering one or more ServiceNow instances
• Demonstrated knowledge of service management processes procedures and software including knowledge of ServiceNow
• Selfmotivated and able to work autonomously
• Strong communication and collaboration skills

Preferred Qualifications

• ServiceNow Certifications CSA CAD CIS ITSM CIS ITOM andor SecOps andor SPM
• Experience in a Managed Services environment
• Working knowledge of configuration management and ITIL
• ITIL 4 certification is an added advantage

Skills

Mandatory Skills : ServiceNow CMDB,ServiceNow ConnectedOps,ServiceNow CSM,ServiceNow DevOps,ServiceNow FSM,ServiceNow FSO,ServiceNow HRSD,ServiceNow ITAM-HAM,ServiceNow ITAM-SAM,ServiceNow ITOM-Discovery,ServiceNow ITOM-ServiceMapping,ServiceNow ITSM,ServiceNow-Event Management,ServiceNow-Healthcare & LS,ServiceNow-Legal,ServiceNow-Cloud Observability,ServiceNow-CustomApp Development,ServiceNow ITOM-Governance,ServiceNow ITOM-Cloud Insights,ServiceNow Integration Hub,ServiceNow-GRC/IRM,ServiceNow-TSM,ServiceNow-Public Sector,ServiceNow-SPM,ServiceNow SecOps,ServiceNow-Workplace,ServiceNow-RPA

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