Role : Genesys CloudCX Chatbot Developer
Location: Remote
Duration: Long Term
Job Description:
As a Genesys CloudCX Chatbot Developer youll be responsible for designing developing and deploying intelligent chatbots on the Genesys CloudCX platform Your expertise will drive personalized and efficient customer interactions enhancing satisfaction and loyalty
Key Responsibilities:
Design develop and deploy chatbots using the Genesys CloudCX platform to automate customer interactions across multiple channels
Collaborate with crossfunctional teams to understand business requirements and design chatbot workflows that meet customer needs
Implement natural language processing NLP capabilities to enable conversational interactions and enhance user experience
Integrate chatbots with backend systems APIs and thirdparty services to provide seamless endtoend solutions
Continuously optimize chatbot performance and functionality based on user feedback and analytics insights
Desired Skills and Experience:
Solid experience developing chatbots or virtual assistants using the Genesys CloudCX platform or similar technologies
Proficiency in programming languages such as JavaScript Python or Java with experience in chatbot development frameworks
Strong understanding of NLP techniques including intent recognition entity extraction and dialogue management
Experience integrating chatbots with backend systems APIs and databases
Excellent problem solving skills and the ability to work effectively in a fastpaced collaborative environment.
&##129489;&##127997; Job Title: Electrical Superintendent &##128205; Location: Newtown, PA &##128181; Salary Range: $115,000 - $125,000 (with potential for growth)&##128221; Role Overview We are seeking an experienced Electrical Superintendent to manage...
...contact for customer inquiries, service requests, and issue resolution. Maintain accurate records of customer interactions in the CRM system, ensuring timely updates and follow-up. Coordinate with internal teams to track, prioritize, and fulfill customer service needs...
...Description We are currently seeking a Maintenance Supervisor! Maintenance Supervisors oversee the maintenance team and provide... ...Appliance repair as needed Additional Information: Apartment Management Consultants (AMC) is a leader in the property management...
...Customer Service Representative search in the Cleveland, OH area. This is a hybrid opportunity that offers the flexibility to work three weeks from home and one week in the office each month. The working hours for this position are from 12 PM to 9 PM or 10 AM to 7 PM,...
Title: Technical Designer- Sweaters and Cut Sew Knits Location: New York, NY- Hybrid Salary: $90,000-$100,000 Well established fashion company is seeking a Technical Designer with minimum 5 year of experience with Sweater and Knitwear Patterns and grading...