Job Description

Join Our Growing Team as a Commercial Lines Account Manager!

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where you can assist clients with a variety of needs, ranging from relatively simple inquiries to moderately complex issues? If so, then we want you to be a part of our team in our Champaign, IL office.

As a Commercial Lines Client Account Manager with Superior Insurance Partners, you will play a crucial role in providing top-notch service to our valued clients. Here is what you can expect:

Responsibilities:

• Handle quoting, endorsements, certificates, and identify gaps in coverage and consult with producer as needed.
• Support the renewal process for all assigned and prospective clients.
• Help grow the assigned book of business through account rounding and referrals.
• Efficiently manage a high volume of incoming calls.
• Identify and assess client needs to ensure satisfaction.
• Maintain meticulous records of customer interactions and process accounts accordingly.

Skills for Success:

• Strong technical knowledge of coverage in all commercial lines insurance coverage.
• Results-oriented mindset, driven to achieve objectives.
• Exceptional communication skills to convey information effectively.
• Resilient and adaptable mindset, capable of managing shifting priorities.
• Eagerness to collaborate with colleagues across all teams.

Requirements:

• Minimum 3+ years of client service experience in commercial lines insurance.
• Property and Casualty Insurance License, required.
• Experience with Applied Epic or AMS 360 is a plus.

Job Tags

Similar Jobs