Collections Manager Job at Tower Auto Mall, New York, NY

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  • Tower Auto Mall
  • New York, NY

Job Description

A well established dealership is seeking an experienced Collections Manager with a background in collections support to secure payment arrangements. Must have time-management and organizational skills necessary to effectively handle multiple tasks and thrive in a performance-based call center environment. Display exceptional verbal and written communication, negotiation and active-listening skills, as well as the ability to easily establish rapport and credibility with customers.

Responsibilities include:

  • Manage the Repossession Process
  • Identify account status and use appropriate collection techniques.
  • Comply with collection policies, various state and federal laws, rules and regulations governing credit and collections
  • Locate customer through acceptable skip tracing techniques.
  • Analyze customer financial information.
  • Follows prescribed guidelines for bankruptcy, CCCS fraud and disputes.
  • Manager a team of collection specialists

Requirements:

  • 3-5 years of Recovery/Post Charge-Off Collections experience
  • Smart, resourceful and a creative problem solver
  • Stable employment record
  • Ability to maintain outstanding attendance at all times
  • Detail oriented and outstanding organizational skills
  • Basic data-entry and typing skills
  • College Degree - a Plus
  • Bilingual Spanish a MUST!

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