Client Services Manager Job at C.R. Fletcher Associates, Inc., Syracuse, NY

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  • C.R. Fletcher Associates, Inc.
  • Syracuse, NY

Job Description

Great opportunity to join a growing and established insurance agency in the area. The Client Service Manager will lead a commercial lines support team focused on ensuring excellent customer service and experience.

Responsibilities include :

  • Manage day-to-day operations and team performance
  • Drive departmental initiatives and process improvements
  • Lead training and foster a culture of growth
  • Collaborate across departments to support business goals
  • Serve as the escalation point for clients and carriers

Qualifications:

  • 7+ years in Commercial P&C insurance with 3+ years in leadership role
  • Bachelor’s degree or equivalent working experience
  • NYS P&C License
  • Strong communication, organization, and client service skills
  • Proficiency in Microsoft Office

** Local candidates only

Job Tags

Work experience placement, Local area,

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