About the Opportunity
We are seeking a skilled and motivated Billing Supervisor to lead a team of billing professionals in delivering timely, accurate, and contract-compliant invoices to our valued customers. This is a 100% onsite role, ideal for someone who enjoys leading by example, driving performance, and improving processes in a fast-paced, service-oriented environment.
What You'll Do
As the Billing Supervisor, you'll be responsible for overseeing day-to-day billing operations, ensuring accuracy, compliance, and timeliness across all invoicing functions. You'll coach and lead your team, implement billing policies and SOPs, and work cross-functionally to resolve complex billing issues.
Key Responsibilities
🔹 Supervise, train, and support the billing team, including scheduling and performance management.
🔹 Ensure accurate and timely invoice preparation, billing adjustments, and discrepancy resolution.
🔹 Set performance targets, monitor department KPIs, and recommend improvements where needed.
🔹 Identify and correct billing discrepancies by reviewing system reports and applying SOPs.
🔹 Collaborate with leadership across finance, operations, customer service, and credit & collections.
🔹 Handle escalated billing questions or exceptions, applying sound judgment and discretion.
🔹 Ensure proper processing of cash receipts and posting to customer accounts.
🔹 Maintain documentation and enforce compliance with corporate and regional billing policies.
🔹 Contribute to the development and enhancement of billing workflows and training programs.
🔹 May perform or oversee manual billing for complex, non-standard contracts.
🔹 Support audits, reporting needs, and other finance-related initiatives.
🔹 Perform other duties as assigned.
What We're Looking For
✅ 3+ years of billing experience, including 1+ year in a supervisory or lead role
✅ High school diploma or GED required
✅ In-depth knowledge of billing operations, compliance, and system-based invoicing
✅ Intermediate Microsoft Excel skills (pivot tables, lookups, data manipulation)
✅ Excellent organizational and communication skills
✅ Strong leadership capabilities with a track record of coaching and mentoring staff
✅ Ability to manage multiple priorities and meet deadlines in a high-volume environment
✅ Proactive problem-solver with strong attention to detail
✅ Ability to interact effectively with internal and external stakeholders
Work Environment
This is a 100% onsite position – candidates must be available to work onsite during standard business hours.
Ready to take the lead in a critical billing function that directly impacts company success?
Apply now and join a team that values accuracy, efficiency, and leadership.
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