Bilingual Dispatcher Job at Professional Alternatives, Houston, TX

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  • Professional Alternatives
  • Houston, TX

Job Description

Bilingual Dispatcher Needed ASAP

(Spanish/English)

TTH South location

Start time between 6-8am working 8 hours

18- 20$ hourly

Zip- 77075

Bilingual Preferred

Duties and Responsibilities:

  • Some dispatching experience preferred but will review solid office administration experience
  • Possess and apply strong skills including: urgency, consistency and great communication
  • Must have high attention to detail and consistently follow up on issues or exceptions with drivers when required
  • Basic to Advanced computer skills to run desktop computer and ability to learn additional software products required
  • Monitor and ensure route completion of delivery via the driver check-in process.
  • Track and assist drivers in an efficient and professional manner. ·
  • Gather and maintain route documentation
  • Manage work orders/ tickets and data entry.
  • Report driver performance issues or concerns to appropriate management for resolution.
  • Provide courtesy calls to the customer for updates on their appointment and estimated time of arrival.
  • Provide professional customer service and support via phone and or email.
  • Train other employees in dispatching.

Need a HS diploma

Microsoft Office (Word, Excel, Outlook & PowerPoint)

Must be bilingual Spanish English Fluent

Job Tags

Hourly pay,

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